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Get in touch
In the event of a complaint first contact is firstname.lastname@example.org a copy of our complaints policy can also be requested.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution.
In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or you can also do so via their website.
Guarantees and warranties offered by Heat-Tec are not insurance backed.